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ANCEL HD431 Heavy Duty Truc...

Brand: ANCEL

Features:

  • Why Choose HD431: Compared to other truck scanners on the market, with unique advantages, it supports DPF functions for Paccar and Detroit engines, and offers life-time free updates for software and versions, saving truck drivers hundreds of dollars in repairs. Moreover, with 6 & 9 pin, 16 pin diverse connectors, our decvice is highly compatible with American trucks. Equipped with a 4.3-inch HD screen and 8G memory, its user-friendly hardware design makes it more convenient for truck drivers to use and maintain their trucks
  • DPF Regen for Detroit & Paccar: HD431 truck scanner supports forced regeneration, replacement, and reset functions for Detroit and Paccar truck engines. For truck owners, it is necessary to perform DPF regeneration regularly. This will help extend the service life and reduce maintenance costs of your truck, avoiding the hundreds of dollars and several hours required for a forced regeneration in the case of an emergency shutdown. Don't waste your valuable time on the road due to DPF problems
  • Lifelong Free Update: Our device stands out with its commitment to offering lifelong free updates, a feature rarely seen in comparable products in the market. Typically, other costly truck diagnostic tools offer free updates for a period of one year or even less, leaving customers to shoulder hefty subscription fees or update costs amounting to hundreds of dollars annually to access their original special functions. In contrast, it eliminates such update expenses and boasts ongoing plans to refine vehicle diagnostic capabilities and introduce new functions, thereby enabling customers to save significantly
  • All HDOBD/OBD2 Diagnosis: Our device supports all 12V and 24V trucks that comes with Cummins, Caterpillar, Paccar, Detroit engine . it can read and erase trouble codes, determine the MIL (For Truck engines) and I/M Readiness, Live Data, Oxygen Sensor Test, On-Board Monitor,etc. Furthermore, the built-in DTC lookup library can search for definitions of relevant codes, assisting you in determining whether your vehicle requires maintenance or repairs
  • Wide Compatibility: Equipped with 6 & 9 pin truck connectors and 16 pin OBD standard connectors, HD431 suitable for various U.S. trucks and vehicles with different interfaces. In the menu interface, fast Scan and complete Scan (scan all protocols) can cover all the needs of truck drivers. The supported protocols include SAE J1939, SAE J1708, SAE J1850 PWM, SAE J1850 VPW, ISO 14230-4, ISO 9141-2, ISO 15765-4, and ISO 27145-4, etc
  • Professional Technical Support: Experience unparalleled assistance from ANCEL's expert team with our diagnostic scan tools. The "Feedback" function streamlines the process of sending diagnostic reports or encountered issues for professional consultation. We offer round-the-clock services 24/7/365, complemented by a 1-year brand warrant, lifelong free updates, and technical support. Additionally, we provide hassle-free support policies for your convenience

Binding: Automotive

model number: HD431 Truck Scanner

Part Number: ANCEL HD431

Package Dimensions: 9.6 x 5.4 x 5.0 inches

Languages: English

πŸ“¦ Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:

🚚 Processing Time:

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.

πŸ“… Shipping Time:

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 7-9 business days (if available).
  • Some remote areas may experience longer shipping times.

πŸ’° Shipping Cost:

  • Shipping costs are calculated at checkout based on the destination and weight of the package.
  • Free shipping may be available for orders exceeding a specified amount (if applicable).

πŸ“¦ Tracking Information:

  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Please note that tracking information may take 1-2 business days to update.

πŸ”„ Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy below:

βœ… Eligibility for Returns:

  • Returns are accepted only for defective or incorrectly shipped items.
  • Items must be returned within 30 days of delivery.
  • The item must be in its original condition, unused, and with all original packaging and accessories.

🚫 Non-Returnable Items:

  • Items that are not defective or incorrectly shipped are not eligible for return.
  • Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
  • Items marked as "Final Sale" cannot be returned.

πŸ”„ Return Process:

  1. Contact our customer service team with your order number and details of the item you wish to return.
  2. If the item meets the return criteria, we will provide return instructions and the return shipping address.

πŸ“¦ Return Shipping Costs:

  • Customers are responsible for return shipping costs for defective or incorrectly shipped items.

πŸ’΅ Refund Policy

βœ… Refund Eligibility:

  • Refunds will be issued once the returned item is received and inspected.
  • If the item is in its original condition, a full refund will be processed to your original payment method.

⏳ Refund Timeframe:

  • Refunds typically take 5-7 business days to process after the return is received.

⚠️ Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.

❌ Order Cancellations:

  • Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.

πŸ” Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.

πŸ“© Contact Us

If you have any questions about our Shipping, Return, or Refund policies, please contact us:

πŸ“§ Email: Ask@cherrycatshop.com
πŸ•’ Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

We appreciate your business and look forward to serving you again! πŸ’–

FAQs

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2️⃣ Select Your Product – Click on the product you want to buy and choose size, color, or quantity (if applicable).

3️⃣ Add to Cart – Click the "Add to Cart" button. You can continue shopping or proceed to checkout.

4️⃣ Go to Checkout – Click on the cart icon (πŸ›’) at the top right and select "Proceed to Checkout".

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7️⃣ Confirm & Pay – Review your order and click "Place Order" or "Pay Now".

8️⃣ Receive Confirmation – You will get an order confirmation email with tracking details once your order is shipped. 🚚

2. Do I need an account to buy?

πŸ”Ή No, you can checkout as a guest.

πŸ”Ή However, creating an account allows you to track orders, save shipping details, and get exclusive deals.

3. What payment methods are available?

Cherrycatshop accepts:

πŸ’³ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

πŸ’° PayPal, Apple Pay, Google Pay

πŸ”„ Other local payment options (if available)

4. How do I track my order after purchase?

1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to check your order status.

3️⃣ Once shipped, you will receive a tracking number via email.

You can also use our Track Order feature on the website.

5. Can I cancel or modify my order?

If your order hasn’t been processed yet, you may be able to cancel or modify it.

πŸ“§ Contact support immediately at Ask@cherrycatshop.com for assistance.

6. What if I need help with my order?

For any issues, feel free to contact our customer support team:

πŸ“§ Email: Ask@cherrycatshop.com

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1. How do I create an account on Cherrycatshop?

Follow these steps to sign up:

1️⃣ Visit Cherrycatshop.

2️⃣ Click on the "Sign Up" or "Create Account" button.

3️⃣ Enter your name, email, and password.

4️⃣ Click "Register" and verify your email if required.

5️⃣ Your account is now ready! πŸŽ‰

2. Do I need an account to shop on Cherrycatshop?

No, you can check out as a guest. However, creating an account allows you to:

βœ… Track your orders easily.

βœ… Save your shipping details for faster checkout.

βœ… Receive exclusive deals and promotions.

3. How do I place my first order?

1️⃣ Browse products and add items to your cart.

2️⃣ Click "Checkout" and enter your shipping details.

3️⃣ Choose a payment method (Credit Card, PayPal, etc.).

4️⃣ Confirm your order and make the payment.

5️⃣ You’ll receive an order confirmation email with tracking details. 🚚

4. What payment methods are available?

Cherrycatshop accepts:

πŸ’³ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

πŸ’° PayPal, Apple Pay, Google Pay

πŸ”„ Other local payment options (if available)

5. How do I track my order?

1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to view your order status.

3️⃣ Once shipped, you’ll receive a tracking number via email.

You can also track your order using the "Track My Order" section on our website.

6. What should I do if I need help?

If you have any issues, feel free to contact our customer support team:

πŸ“§ Email: Ask@cherrycatshop.com

πŸ”— Start Shopping Now at Cherrycatshop! πŸ›πŸš€

1. Is my personal and payment information safe on Cherrycatshop?

Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.

2. How does Cherrycatshop protect my payment details?

When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.

3. Does Cherrycatshop store my credit card information?

No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.

4. How can I ensure my information stays safe?

To keep your account secure, we recommend:

βœ… Using a strong password for your account.

βœ… Never sharing your login credentials with anyone.

βœ… Ensuring that you are shopping on our official website: https://cherrycatshop.com.

βœ… Keeping your device and browser updated to the latest security standards.

5. What should I do if I suspect unauthorized activity on my account?

If you notice any suspicious activity on your Cherrycatshop account, please:

🚨 Change your password immediately.

🚨 Contact our customer support for assistance.

πŸ“§ Email: Ask@cherrycatshop.com

πŸ”— Shop Safely at Cherrycatshop! πŸ›πŸ”’

1. What payment methods does Cherrycatshop accept?

Cherrycatshop accepts major credit cards, including:

βœ… Visa

βœ… MasterCard

βœ… American Express

βœ… Discover

We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.

2. How do I pay with my credit card?

Follow these steps to complete your purchase using a credit card:

1️⃣ Add items to your cart and click "Checkout".

2️⃣ Enter your shipping details and select a delivery method.

3️⃣ Choose "Credit Card" as your payment option.

4️⃣ Enter your card details, including:

Cardholder's name

Card number

Expiry date

CVV (security code on the back of your card)

5️⃣ Click "Pay Now" to complete your purchase.

6️⃣ You will receive an order confirmation via email once the payment is successful.

3. Is my credit card information secure?

Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.

4. Why is my credit card payment failing?

If your payment is not going through, please check the following:

πŸ”Ή Ensure that your card details are entered correctly.

πŸ”Ή Make sure your card has sufficient balance.

πŸ”Ή Check if your bank has placed any restrictions on online purchases.

πŸ”Ή Contact your bank to verify if they have blocked the transaction.

If the issue persists, please contact our customer support at Ask@cherrycatshop.com.

5. Can I save my credit card details for future purchases?

Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.

6. Will I receive an invoice for my payment?

Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.

7. What should I do if I get charged but don’t receive an order confirmation?

If you were charged but didn’t receive an order confirmation within 30 minutes, please:

βœ… Check your spam/junk folder.

βœ… Contact Cherrycatshop customer support with your payment details for verification.

πŸ“§ Email: Ask@cherrycatshop.com

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