Brand: Thermotex
Color: Gold
Features:
- GOLD model has one single heat insert that is ideal for treating the larger muscle areas of back, hips, sit bones and hamstrings. The infrared heat insert can’t be bent or wrapped. The one position switch ensures your Gold is heated to the perfect temperature of 108-116F to provide infrared therapy to soothe those sore muscles and joints. Use it as a pre-event warm up or to treat large muscle areas
- PATENTED TECHNOLOGY For 26 years Thermotex has nurtured and supported individuals through pain management and healing with science backed technology. Registered with the FDA and clinical trials with rigorous testing have proven the efficacy and long-term benefits of our far infrared therapy for various types of muscle pain that is often left unchanged by traditional strategies. Thermotex products provide deep penetrating heat that does not burn or dehydrate, targeting the condition where it
- TRUSTED PRODUCT Thermotex products meet integral manufacturing standards and ISO certifications for their trademarked products. Manufactured in their Calgary, AB, Alberta Canada facility has allowed them the ability to maintain complete control to ensure compliance is met ensuring each product is as close to perfect as it can be
- MORE THAN JUST A HEATING PAD Thermotex Far Infrared Gold heating pad provides far infrared heat therapy penetrating 10x deeper than traditional heating pads. The soothing infrared wavelengths penetrate 2.36” into muscle tissue, promoting increased blood flow, something regular heating pads cannot provide. Unlike a regular heating pad, the Thermotex Gold allows pain relief at soothing temperatures between 108°-116°F
- WARRANTY AND CARE A one year manufacturer warranty on parts and labor. All covers can be easily cleaned by dry cleaning or washing on gentle cycle. Remove all heat inserts and wiring prior to washing. Place in the dryer on low or dry naturally
Binding: Health and Beauty
model number: TTS-Gold
Part Number: 020
EAN: 0183470000203
Package Dimensions: 17.0 x 17.0 x 3.5 inches
📦 Shipping Policy
Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:
🚚 Processing Time:
- Orders are processed within 1-3 business days after payment confirmation.
- Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.
📅 Shipping Time:
- Standard Shipping: 7-14 business days.
- Express Shipping: 7-9 business days (if available).
- Some remote areas may experience longer shipping times.
💰 Shipping Cost:
- Shipping costs are calculated at checkout based on the destination and weight of the package.
- Free shipping may be available for orders exceeding a specified amount (if applicable).
📦 Tracking Information:
- You will receive a confirmation email with tracking details once your order has been shipped.
- Please note that tracking information may take 1-2 business days to update.
🔄 Return Policy
We want you to be completely satisfied with your purchase. Please review our return policy below:
✅ Eligibility for Returns:
- Returns are accepted only for defective or incorrectly shipped items.
- Items must be returned within 30 days of delivery.
- The item must be in its original condition, unused, and with all original packaging and accessories.
🚫 Non-Returnable Items:
- Items that are not defective or incorrectly shipped are not eligible for return.
- Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
- Items marked as "Final Sale" cannot be returned.
🔄 Return Process:
- Contact our customer service team with your order number and details of the item you wish to return.
- If the item meets the return criteria, we will provide return instructions and the return shipping address.
📦 Return Shipping Costs:
- Customers are responsible for return shipping costs for defective or incorrectly shipped items.
💵 Refund Policy
✅ Refund Eligibility:
- Refunds will be issued once the returned item is received and inspected.
- If the item is in its original condition, a full refund will be processed to your original payment method.
⏳ Refund Timeframe:
- Refunds typically take 5-7 business days to process after the return is received.
⚠️ Partial Refunds:
- Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.
❌ Order Cancellations:
- Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.
🔁 Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.
📩 Contact Us
If you have any questions about our Shipping, Return, or Refund policies, please contact us:
📧 Email: Ask@cherrycatshop.com
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
We appreciate your business and look forward to serving you again! 💖
FAQs
How to buy a product?
1. How do I place an order on Cherrycatshop?
Follow these simple steps to buy a product on Cherrycatshop:
1️⃣ Browse Products – Visit Cherrycatshop and explore our collection.
2️⃣ Select Your Product – Click on the product you want to buy and choose size, color, or quantity (if applicable).
3️⃣ Add to Cart – Click the "Add to Cart" button. You can continue shopping or proceed to checkout.
4️⃣ Go to Checkout – Click on the cart icon (🛒) at the top right and select "Proceed to Checkout".
5️⃣ Enter Your Details – Fill in your shipping address and contact information.
6️⃣ Choose a Payment Method – Select your preferred payment method (Credit/Debit Card, PayPal, etc.).
7️⃣ Confirm & Pay – Review your order and click "Place Order" or "Pay Now".
8️⃣ Receive Confirmation – You will get an order confirmation email with tracking details once your order is shipped. 🚚
2. Do I need an account to buy?
🔹 No, you can checkout as a guest.
🔹 However, creating an account allows you to track orders, save shipping details, and get exclusive deals.
3. What payment methods are available?
Cherrycatshop accepts:
💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
💰 PayPal, Apple Pay, Google Pay
🔄 Other local payment options (if available)
4. How do I track my order after purchase?
1️⃣ Log in to your Cherrycatshop account.
2️⃣ Go to "My Orders" to check your order status.
3️⃣ Once shipped, you will receive a tracking number via email.
You can also use our Track Order feature on the website.
5. Can I cancel or modify my order?
If your order hasn’t been processed yet, you may be able to cancel or modify it.
📧 Contact support immediately at Ask@cherrycatshop.com for assistance.
6. What if I need help with my order?
For any issues, feel free to contact our customer support team:
📧 Email: Ask@cherrycatshop.com
🔗 Start Shopping Now at Cherrycatshop! 🛍🚀
I am a new user. How should I start?
1. How do I create an account on Cherrycatshop?
Follow these steps to sign up:
1️⃣ Visit Cherrycatshop.
2️⃣ Click on the "Sign Up" or "Create Account" button.
3️⃣ Enter your name, email, and password.
4️⃣ Click "Register" and verify your email if required.
5️⃣ Your account is now ready! 🎉
2. Do I need an account to shop on Cherrycatshop?
No, you can check out as a guest. However, creating an account allows you to:
✅ Track your orders easily.
✅ Save your shipping details for faster checkout.
✅ Receive exclusive deals and promotions.
3. How do I place my first order?
1️⃣ Browse products and add items to your cart.
2️⃣ Click "Checkout" and enter your shipping details.
3️⃣ Choose a payment method (Credit Card, PayPal, etc.).
4️⃣ Confirm your order and make the payment.
5️⃣ You’ll receive an order confirmation email with tracking details. 🚚
4. What payment methods are available?
Cherrycatshop accepts:
💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
💰 PayPal, Apple Pay, Google Pay
🔄 Other local payment options (if available)
5. How do I track my order?
1️⃣ Log in to your Cherrycatshop account.
2️⃣ Go to "My Orders" to view your order status.
3️⃣ Once shipped, you’ll receive a tracking number via email.
You can also track your order using the "Track My Order" section on our website.
6. What should I do if I need help?
If you have any issues, feel free to contact our customer support team:
📧 Email: Ask@cherrycatshop.com
🔗 Start Shopping Now at Cherrycatshop! 🛍🚀
Are my details secured?
1. Is my personal and payment information safe on Cherrycatshop?
Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.
2. How does Cherrycatshop protect my payment details?
When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.
3. Does Cherrycatshop store my credit card information?
No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.
4. How can I ensure my information stays safe?
To keep your account secure, we recommend:
✅ Using a strong password for your account.
✅ Never sharing your login credentials with anyone.
✅ Ensuring that you are shopping on our official website: https://cherrycatshop.com.
✅ Keeping your device and browser updated to the latest security standards.
5. What should I do if I suspect unauthorized activity on my account?
If you notice any suspicious activity on your Cherrycatshop account, please:
🚨 Change your password immediately.
🚨 Contact our customer support for assistance.
📧 Email: Ask@cherrycatshop.com
🔗 Shop Safely at Cherrycatshop! 🛍🔒
How Do I Make Payment by My Credit Card on Cherrycatshop ?
1. What payment methods does Cherrycatshop accept?
Cherrycatshop accepts major credit cards, including:
✅ Visa
✅ MasterCard
✅ American Express
✅ Discover
We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.
2. How do I pay with my credit card?
Follow these steps to complete your purchase using a credit card:
1️⃣ Add items to your cart and click "Checkout".
2️⃣ Enter your shipping details and select a delivery method.
3️⃣ Choose "Credit Card" as your payment option.
4️⃣ Enter your card details, including:
Cardholder's name
Card number
Expiry date
CVV (security code on the back of your card)
5️⃣ Click "Pay Now" to complete your purchase.
6️⃣ You will receive an order confirmation via email once the payment is successful.
3. Is my credit card information secure?
Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.
4. Why is my credit card payment failing?
If your payment is not going through, please check the following:
🔹 Ensure that your card details are entered correctly.
🔹 Make sure your card has sufficient balance.
🔹 Check if your bank has placed any restrictions on online purchases.
🔹 Contact your bank to verify if they have blocked the transaction.
If the issue persists, please contact our customer support at Ask@cherrycatshop.com.
5. Can I save my credit card details for future purchases?
Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.
6. Will I receive an invoice for my payment?
Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.
7. What should I do if I get charged but don’t receive an order confirmation?
If you were charged but didn’t receive an order confirmation within 30 minutes, please:
✅ Check your spam/junk folder.
✅ Contact Cherrycatshop customer support with your payment details for verification.
📧 Email: Ask@cherrycatshop.com
🔗 Shop with Confidence at Cherrycatshop! 🛍💳🚀