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Sony WH-1000XM5 Noise Cance...

Brand: Sony

Color: Black

Features:

  • The new Integrated Processor V1 unlocks the full potential of our HD Noise Cancelling Processor QN1 to deliver our biggest step forward in our (already!) industry-leading noise cancellation technology.
  • Precision-engineered to deliver exceptional High-Resolution Audio quality. Our Precise Voice Pickup Technology with newly developed wind noise reduction will also ensure you can hear and be heard clearly when taking calls on these noise cancelling headphones.
  • Smart, intuitive, and intelligent. Adaptive Sound Control automatically adjusts the sound settings based on your environment and activity, and Speak-to-Chat automatically pauses the music when you want to have a conversation, without you having to remove the over ear headphones!
  • For total convenience, these Bluetooth headphones can be paired with two devices at the same time. Fast Pair will help you locate the WH-1000XM5B if you can't find them and Swift Pair makes pairing with your PC or tablet simple.
  • With up to a huge 30 hours of battery life, you’ll have enough power, even for long trips! A collapsible case is included with these Sony headphones for easy storage and travel.

Binding: Electronics

model number: WH1000XM5B

Part Number: WH1000XM5B

Details: WH-1000XM5B headphones Industry-leading noise cancellation* and high-res sound Looking for headphones that do not compromise? The WH-1000XM5B headphones rewrite the rules for distraction-free listening. Made up of two processors, eight microphones and a specially designed driver unit, it's no wonder the 1000X series won the What Hi-Fi Awards two years in a row. Distraction-free listening The WH-1000XM5B wireless headphones keep out all sounds, from airplane noise to peoples' voices. Adjusts to your lifestyle When activated, it learns to recognise locations and tailors sound to suit the situation. Control with your voice or your fingertips Control with a tap With intuitive touch control settings, just touch to switch the mode (NC or ambient sound), play music, skip tracks, turn up the volume and more. Control with your voice Just say “Hey Google” or “Alexa” to activate your preferred voice assistant. Listen to music, connect, get notifications, set reminders and more. Quick access to your tracks With Quick Access, you can configure these headphones to resume Spotify music playback with two or three taps—no need to touch your smartphone. Safe listening Check how safely you’re listening to music by comparing sound pressure data. Receive OS notifications when audio levels are too high. More compact, longer lasting, easier pairing Collapsible case saves space Carry your headphones effortlessly in the soft matching case. Take them out, and the collapsible case can be made up to 40% thinner for easy storage. All-day power & quick charging 30 hours of battery life and extremely fast charging: 3 hours' worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter. Fast Pair feature available.

EAN: 7501450720119

Package Dimensions: 10.1 x 8.5 x 2.9 inches

📦 Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:

🚚 Processing Time:

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.

📅 Shipping Time:

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 7-9 business days (if available).
  • Some remote areas may experience longer shipping times.

💰 Shipping Cost:

  • Shipping costs are calculated at checkout based on the destination and weight of the package.
  • Free shipping may be available for orders exceeding a specified amount (if applicable).

📦 Tracking Information:

  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Please note that tracking information may take 1-2 business days to update.

🔄 Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy below:

✅ Eligibility for Returns:

  • Returns are accepted only for defective or incorrectly shipped items.
  • Items must be returned within 30 days of delivery.
  • The item must be in its original condition, unused, and with all original packaging and accessories.

🚫 Non-Returnable Items:

  • Items that are not defective or incorrectly shipped are not eligible for return.
  • Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
  • Items marked as "Final Sale" cannot be returned.

🔄 Return Process:

  1. Contact our customer service team with your order number and details of the item you wish to return.
  2. If the item meets the return criteria, we will provide return instructions and the return shipping address.

📦 Return Shipping Costs:

  • Customers are responsible for return shipping costs for defective or incorrectly shipped items.

💵 Refund Policy

✅ Refund Eligibility:

  • Refunds will be issued once the returned item is received and inspected.
  • If the item is in its original condition, a full refund will be processed to your original payment method.

⏳ Refund Timeframe:

  • Refunds typically take 5-7 business days to process after the return is received.

⚠️ Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.

❌ Order Cancellations:

  • Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.

🔁 Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.

📩 Contact Us

If you have any questions about our Shipping, Return, or Refund policies, please contact us:

📧 Email: Ask@cherrycatshop.com
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

We appreciate your business and look forward to serving you again! 💖

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1. How do I place an order on Cherrycatshop?

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3. What payment methods are available?

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💰 PayPal, Apple Pay, Google Pay

🔄 Other local payment options (if available)

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1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to check your order status.

3️⃣ Once shipped, you will receive a tracking number via email.

You can also use our Track Order feature on the website.

5. Can I cancel or modify my order?

If your order hasn’t been processed yet, you may be able to cancel or modify it.

📧 Contact support immediately at Ask@cherrycatshop.com for assistance.

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Follow these steps to sign up:

1️⃣ Visit Cherrycatshop.

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2. Do I need an account to shop on Cherrycatshop?

No, you can check out as a guest. However, creating an account allows you to:

Track your orders easily.

Save your shipping details for faster checkout.

Receive exclusive deals and promotions.

3. How do I place my first order?

1️⃣ Browse products and add items to your cart.

2️⃣ Click "Checkout" and enter your shipping details.

3️⃣ Choose a payment method (Credit Card, PayPal, etc.).

4️⃣ Confirm your order and make the payment.

5️⃣ You’ll receive an order confirmation email with tracking details. 🚚

4. What payment methods are available?

Cherrycatshop accepts:

💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

💰 PayPal, Apple Pay, Google Pay

🔄 Other local payment options (if available)

5. How do I track my order?

1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to view your order status.

3️⃣ Once shipped, you’ll receive a tracking number via email.

You can also track your order using the "Track My Order" section on our website.

6. What should I do if I need help?

If you have any issues, feel free to contact our customer support team:

📧 Email: Ask@cherrycatshop.com

🔗 Start Shopping Now at Cherrycatshop! 🛍🚀

1. Is my personal and payment information safe on Cherrycatshop?

Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.

2. How does Cherrycatshop protect my payment details?

When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.

3. Does Cherrycatshop store my credit card information?

No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.

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To keep your account secure, we recommend:

Using a strong password for your account.

Never sharing your login credentials with anyone.

✅ Ensuring that you are shopping on our official website: https://cherrycatshop.com.

✅ Keeping your device and browser updated to the latest security standards.

5. What should I do if I suspect unauthorized activity on my account?

If you notice any suspicious activity on your Cherrycatshop account, please:

🚨 Change your password immediately.

🚨 Contact our customer support for assistance.

📧 Email: Ask@cherrycatshop.com

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1. What payment methods does Cherrycatshop accept?

Cherrycatshop accepts major credit cards, including:

Visa

MasterCard

American Express

Discover

We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.

2. How do I pay with my credit card?

Follow these steps to complete your purchase using a credit card:

1️⃣ Add items to your cart and click "Checkout".

2️⃣ Enter your shipping details and select a delivery method.

3️⃣ Choose "Credit Card" as your payment option.

4️⃣ Enter your card details, including:

Cardholder's name

Card number

Expiry date

CVV (security code on the back of your card)

5️⃣ Click "Pay Now" to complete your purchase.

6️⃣ You will receive an order confirmation via email once the payment is successful.

3. Is my credit card information secure?

Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.

4. Why is my credit card payment failing?

If your payment is not going through, please check the following:

🔹 Ensure that your card details are entered correctly.

🔹 Make sure your card has sufficient balance.

🔹 Check if your bank has placed any restrictions on online purchases.

🔹 Contact your bank to verify if they have blocked the transaction.

If the issue persists, please contact our customer support at Ask@cherrycatshop.com.

5. Can I save my credit card details for future purchases?

Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.

6. Will I receive an invoice for my payment?

Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.

7. What should I do if I get charged but don’t receive an order confirmation?

If you were charged but didn’t receive an order confirmation within 30 minutes, please:

Check your spam/junk folder.

Contact Cherrycatshop customer support with your payment details for verification.

📧 Email: Ask@cherrycatshop.com

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