Brand: Shark
Color: Black
Features:
- VACMOP MODE: Powerfully vacuums and mops your floors at the same time—avoids carpets with in-app carpet detection.
- 100 SCRUBS PER MINUTE: Sonic mopping agitates the pad, scrubbing your floors at high speeds to break down messes.
- VAC MODE: Incredible suction to take on large debris, small debris, and pet hair on carpets & floors.
- DON’T CLEAN BEFORE YOUR ROBOT CLEANS: Shark has innovated its IQ Navigation technology by adding AI Laser Vision, which intelligently detects and avoids objects and responds to no-go zones so you don’t need to tidy before your robot runs.
- ROW-BY-ROW CLEANING: Guided by IQ Navigation, your robot cleans your home row by row, room to room for up to 50% better coverage vs. traditional random bounce robots (vs Shark ION Robot R75).
- NO HAIR WRAP: Self-cleaning brushroll pulls in all types of hair on all surfaces without letting it wrap on the brushroll.
- CONTINUOUS CLEANING CONTACT: Shark’s innovative PowerFins brushroll digs deep into carpets and directly engages floors for incredible cleaning.
- COMPLETE CONTROL VIA THE APP: Schedule whole-home cleans or target specific rooms and areas to clean right now with the SharkClean app or voice control with Amazon Alexa or Google Assistant.
- VACMOP PRO ACCESSORIES: Includes two extra reusable microfiber mopping pads and an extra 12 oz. VACMOP starter solution to kickstart your complete clean.
- Includes: Shark AI Robot VACMOP, (1) Charging Dock, (2) Side Brushes, (1) Filter, (1) Mopping Pads
Binding: Kitchen
model number: RV2002WD
Part Number: RV2001WD
Details: This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
EAN: 0649661625490
Package Dimensions: 18.5 x 15.2 x 7.0 inches
📦 Shipping Policy
Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:
🚚 Processing Time:
- Orders are processed within 1-3 business days after payment confirmation.
- Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.
📅 Shipping Time:
- Standard Shipping: 7-14 business days.
- Express Shipping: 7-9 business days (if available).
- Some remote areas may experience longer shipping times.
💰 Shipping Cost:
- Shipping costs are calculated at checkout based on the destination and weight of the package.
- Free shipping may be available for orders exceeding a specified amount (if applicable).
📦 Tracking Information:
- You will receive a confirmation email with tracking details once your order has been shipped.
- Please note that tracking information may take 1-2 business days to update.
🔄 Return Policy
We want you to be completely satisfied with your purchase. Please review our return policy below:
✅ Eligibility for Returns:
- Returns are accepted only for defective or incorrectly shipped items.
- Items must be returned within 30 days of delivery.
- The item must be in its original condition, unused, and with all original packaging and accessories.
🚫 Non-Returnable Items:
- Items that are not defective or incorrectly shipped are not eligible for return.
- Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
- Items marked as "Final Sale" cannot be returned.
🔄 Return Process:
- Contact our customer service team with your order number and details of the item you wish to return.
- If the item meets the return criteria, we will provide return instructions and the return shipping address.
📦 Return Shipping Costs:
- Customers are responsible for return shipping costs for defective or incorrectly shipped items.
💵 Refund Policy
✅ Refund Eligibility:
- Refunds will be issued once the returned item is received and inspected.
- If the item is in its original condition, a full refund will be processed to your original payment method.
⏳ Refund Timeframe:
- Refunds typically take 5-7 business days to process after the return is received.
⚠️ Partial Refunds:
- Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.
❌ Order Cancellations:
- Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.
🔁 Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.
📩 Contact Us
If you have any questions about our Shipping, Return, or Refund policies, please contact us:
📧 Email: Ask@cherrycatshop.com
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)
We appreciate your business and look forward to serving you again! 💖
FAQs
How to buy a product?
1. How do I place an order on Cherrycatshop?
Follow these simple steps to buy a product on Cherrycatshop:
1️⃣ Browse Products – Visit Cherrycatshop and explore our collection.
2️⃣ Select Your Product – Click on the product you want to buy and choose size, color, or quantity (if applicable).
3️⃣ Add to Cart – Click the "Add to Cart" button. You can continue shopping or proceed to checkout.
4️⃣ Go to Checkout – Click on the cart icon (🛒) at the top right and select "Proceed to Checkout".
5️⃣ Enter Your Details – Fill in your shipping address and contact information.
6️⃣ Choose a Payment Method – Select your preferred payment method (Credit/Debit Card, PayPal, etc.).
7️⃣ Confirm & Pay – Review your order and click "Place Order" or "Pay Now".
8️⃣ Receive Confirmation – You will get an order confirmation email with tracking details once your order is shipped. 🚚
2. Do I need an account to buy?
🔹 No, you can checkout as a guest.
🔹 However, creating an account allows you to track orders, save shipping details, and get exclusive deals.
3. What payment methods are available?
Cherrycatshop accepts:
💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
💰 PayPal, Apple Pay, Google Pay
🔄 Other local payment options (if available)
4. How do I track my order after purchase?
1️⃣ Log in to your Cherrycatshop account.
2️⃣ Go to "My Orders" to check your order status.
3️⃣ Once shipped, you will receive a tracking number via email.
You can also use our Track Order feature on the website.
5. Can I cancel or modify my order?
If your order hasn’t been processed yet, you may be able to cancel or modify it.
📧 Contact support immediately at Ask@cherrycatshop.com for assistance.
6. What if I need help with my order?
For any issues, feel free to contact our customer support team:
📧 Email: Ask@cherrycatshop.com
🔗 Start Shopping Now at Cherrycatshop! 🛍🚀
I am a new user. How should I start?
1. How do I create an account on Cherrycatshop?
Follow these steps to sign up:
1️⃣ Visit Cherrycatshop.
2️⃣ Click on the "Sign Up" or "Create Account" button.
3️⃣ Enter your name, email, and password.
4️⃣ Click "Register" and verify your email if required.
5️⃣ Your account is now ready! 🎉
2. Do I need an account to shop on Cherrycatshop?
No, you can check out as a guest. However, creating an account allows you to:
✅ Track your orders easily.
✅ Save your shipping details for faster checkout.
✅ Receive exclusive deals and promotions.
3. How do I place my first order?
1️⃣ Browse products and add items to your cart.
2️⃣ Click "Checkout" and enter your shipping details.
3️⃣ Choose a payment method (Credit Card, PayPal, etc.).
4️⃣ Confirm your order and make the payment.
5️⃣ You’ll receive an order confirmation email with tracking details. 🚚
4. What payment methods are available?
Cherrycatshop accepts:
💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
💰 PayPal, Apple Pay, Google Pay
🔄 Other local payment options (if available)
5. How do I track my order?
1️⃣ Log in to your Cherrycatshop account.
2️⃣ Go to "My Orders" to view your order status.
3️⃣ Once shipped, you’ll receive a tracking number via email.
You can also track your order using the "Track My Order" section on our website.
6. What should I do if I need help?
If you have any issues, feel free to contact our customer support team:
📧 Email: Ask@cherrycatshop.com
🔗 Start Shopping Now at Cherrycatshop! 🛍🚀
Are my details secured?
1. Is my personal and payment information safe on Cherrycatshop?
Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.
2. How does Cherrycatshop protect my payment details?
When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.
3. Does Cherrycatshop store my credit card information?
No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.
4. How can I ensure my information stays safe?
To keep your account secure, we recommend:
✅ Using a strong password for your account.
✅ Never sharing your login credentials with anyone.
✅ Ensuring that you are shopping on our official website: https://cherrycatshop.com.
✅ Keeping your device and browser updated to the latest security standards.
5. What should I do if I suspect unauthorized activity on my account?
If you notice any suspicious activity on your Cherrycatshop account, please:
🚨 Change your password immediately.
🚨 Contact our customer support for assistance.
📧 Email: Ask@cherrycatshop.com
🔗 Shop Safely at Cherrycatshop! 🛍🔒
How Do I Make Payment by My Credit Card on Cherrycatshop ?
1. What payment methods does Cherrycatshop accept?
Cherrycatshop accepts major credit cards, including:
✅ Visa
✅ MasterCard
✅ American Express
✅ Discover
We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.
2. How do I pay with my credit card?
Follow these steps to complete your purchase using a credit card:
1️⃣ Add items to your cart and click "Checkout".
2️⃣ Enter your shipping details and select a delivery method.
3️⃣ Choose "Credit Card" as your payment option.
4️⃣ Enter your card details, including:
Cardholder's name
Card number
Expiry date
CVV (security code on the back of your card)
5️⃣ Click "Pay Now" to complete your purchase.
6️⃣ You will receive an order confirmation via email once the payment is successful.
3. Is my credit card information secure?
Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.
4. Why is my credit card payment failing?
If your payment is not going through, please check the following:
🔹 Ensure that your card details are entered correctly.
🔹 Make sure your card has sufficient balance.
🔹 Check if your bank has placed any restrictions on online purchases.
🔹 Contact your bank to verify if they have blocked the transaction.
If the issue persists, please contact our customer support at Ask@cherrycatshop.com.
5. Can I save my credit card details for future purchases?
Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.
6. Will I receive an invoice for my payment?
Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.
7. What should I do if I get charged but don’t receive an order confirmation?
If you were charged but didn’t receive an order confirmation within 30 minutes, please:
✅ Check your spam/junk folder.
✅ Contact Cherrycatshop customer support with your payment details for verification.
📧 Email: Ask@cherrycatshop.com
🔗 Shop with Confidence at Cherrycatshop! 🛍💳🚀