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Empava Electric Smart Bidet...

Brand: Empava

Color: White

Features:

  • The USA & Canada UL certified smart electric bidet seats designed and engineered in USA by Empava Appliances with 2 years US based manufacture warranty
  • [MODERN DESIGN] The electric bidet seats by Empava is made out of ABS plastic and fit most elongated toilets. The slim design and defined lines meet ergonomic, naturally fit the human body, looks more beautiful and use comfortably. The motor driven nozzle enables you to move forward & backward 12mm and choose 5 different nozzle positions to suit your convenience.
  • [VARIOUS WASH MODES] Multi-wash functions with self-cleaning nozzle & oscillation: catharsis (deep clean), rear wash, ladies’ wash. The catharsis (deep clean) could get oscillating water spray for wider area cleaning. The ladies’ wash is a gentle and dedicated water stream and will be produces cleans her front safely and comfortably. Especially for women during menstruation and pregnancy.
  • [ADJUSTABLE TEMPERATURE] Water pressure can be adjusted with 5 different levels. Water and seat temperature can be adjusted with 4 different levels. The dryer temperature level is adjustable up to 5 levels to your own comfort. The powerful memory function allows you to keep the seat & water temperatures to your favorite level.
  • [SMART TOUCH SIDE PANEL] Come with IP67 waterproof rate side panel. It’s touch-sensitive that reacts even when pressed lightly. The massage function taking comfort to a whole new level. The auto deodorization and splash-proof design create the cleanest and most hygienic environment for your bathroom.
  • [SAFE & ECO-FRIENDLY] With safety on/off body sensor which activates bidet only when seated. Slow closing lid and seat helps prevent sudden loud noise and accidental injuries. No need for toilet paper, no need for toilet trash, friendly to the environment. Plus, less toilet paper means fewer clogged toilets!
  • [FULL ACCESSORIES] The Empava electric bidet seats come with 1/2" plastic t-valve, 50cm/19.7in PVC water inlet hose, 2pcs rubber washers (spare), 2pcs metal washers, 2pcs rubber bushings, 2pcs mounting Bolts, 2pcs regulating plates, mounting bracket. The sturdy and durable bracket makes the bearing capacity is up to 330 LBS.
  • [SPECIFICATIONS] Outer Dimension: 20.67 in. L × 18.7 in. W ×7.28 in. H, Pre-installed US standard 120V GFCI Power Cord. Empava US based product support team is happy to assist with any sales or product-oriented queries.

Binding: Tools & Home Improvement

model number: Electric Smart Bidet Seats

Part Number: Electric Smart Bidet Seats

Details: Engineered for luxury, The Empava electric bidet seats is full-featured, with front and rear warm water cleansing, a massage feature with a wide clean function, it cycles front and rear streams for unparalleled cleaning. The Empava electric bidet seats allows you to adjust the water temperature, water pressure and the position of the gentle aerated stream. The unique sterilization and deodorization function, to create the cleanest and most hygienic environment for your bathroom.

Package Dimensions: 22.9 x 21.0 x 9.7 inches

📦 Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:

🚚 Processing Time:

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.

📅 Shipping Time:

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 7-9 business days (if available).
  • Some remote areas may experience longer shipping times.

💰 Shipping Cost:

  • Shipping costs are calculated at checkout based on the destination and weight of the package.
  • Free shipping may be available for orders exceeding a specified amount (if applicable).

📦 Tracking Information:

  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Please note that tracking information may take 1-2 business days to update.

🔄 Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy below:

✅ Eligibility for Returns:

  • Returns are accepted only for defective or incorrectly shipped items.
  • Items must be returned within 30 days of delivery.
  • The item must be in its original condition, unused, and with all original packaging and accessories.

🚫 Non-Returnable Items:

  • Items that are not defective or incorrectly shipped are not eligible for return.
  • Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
  • Items marked as "Final Sale" cannot be returned.

🔄 Return Process:

  1. Contact our customer service team with your order number and details of the item you wish to return.
  2. If the item meets the return criteria, we will provide return instructions and the return shipping address.

📦 Return Shipping Costs:

  • Customers are responsible for return shipping costs for defective or incorrectly shipped items.

💵 Refund Policy

✅ Refund Eligibility:

  • Refunds will be issued once the returned item is received and inspected.
  • If the item is in its original condition, a full refund will be processed to your original payment method.

⏳ Refund Timeframe:

  • Refunds typically take 5-7 business days to process after the return is received.

⚠️ Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.

❌ Order Cancellations:

  • Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.

🔁 Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.

📩 Contact Us

If you have any questions about our Shipping, Return, or Refund policies, please contact us:

📧 Email: Ask@cherrycatshop.com
🕒 Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

We appreciate your business and look forward to serving you again! 💖

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8️⃣ Receive Confirmation – You will get an order confirmation email with tracking details once your order is shipped. 🚚

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3. What payment methods are available?

Cherrycatshop accepts:

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💰 PayPal, Apple Pay, Google Pay

🔄 Other local payment options (if available)

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1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to check your order status.

3️⃣ Once shipped, you will receive a tracking number via email.

You can also use our Track Order feature on the website.

5. Can I cancel or modify my order?

If your order hasn’t been processed yet, you may be able to cancel or modify it.

📧 Contact support immediately at Ask@cherrycatshop.com for assistance.

6. What if I need help with my order?

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📧 Email: Ask@cherrycatshop.com

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Follow these steps to sign up:

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4️⃣ Click "Register" and verify your email if required.

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2. Do I need an account to shop on Cherrycatshop?

No, you can check out as a guest. However, creating an account allows you to:

Track your orders easily.

Save your shipping details for faster checkout.

Receive exclusive deals and promotions.

3. How do I place my first order?

1️⃣ Browse products and add items to your cart.

2️⃣ Click "Checkout" and enter your shipping details.

3️⃣ Choose a payment method (Credit Card, PayPal, etc.).

4️⃣ Confirm your order and make the payment.

5️⃣ You’ll receive an order confirmation email with tracking details. 🚚

4. What payment methods are available?

Cherrycatshop accepts:

💳 Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

💰 PayPal, Apple Pay, Google Pay

🔄 Other local payment options (if available)

5. How do I track my order?

1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to view your order status.

3️⃣ Once shipped, you’ll receive a tracking number via email.

You can also track your order using the "Track My Order" section on our website.

6. What should I do if I need help?

If you have any issues, feel free to contact our customer support team:

📧 Email: Ask@cherrycatshop.com

🔗 Start Shopping Now at Cherrycatshop! 🛍🚀

1. Is my personal and payment information safe on Cherrycatshop?

Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.

2. How does Cherrycatshop protect my payment details?

When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.

3. Does Cherrycatshop store my credit card information?

No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.

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To keep your account secure, we recommend:

Using a strong password for your account.

Never sharing your login credentials with anyone.

✅ Ensuring that you are shopping on our official website: https://cherrycatshop.com.

✅ Keeping your device and browser updated to the latest security standards.

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If you notice any suspicious activity on your Cherrycatshop account, please:

🚨 Change your password immediately.

🚨 Contact our customer support for assistance.

📧 Email: Ask@cherrycatshop.com

🔗 Shop Safely at Cherrycatshop! 🛍🔒

1. What payment methods does Cherrycatshop accept?

Cherrycatshop accepts major credit cards, including:

Visa

MasterCard

American Express

Discover

We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.

2. How do I pay with my credit card?

Follow these steps to complete your purchase using a credit card:

1️⃣ Add items to your cart and click "Checkout".

2️⃣ Enter your shipping details and select a delivery method.

3️⃣ Choose "Credit Card" as your payment option.

4️⃣ Enter your card details, including:

Cardholder's name

Card number

Expiry date

CVV (security code on the back of your card)

5️⃣ Click "Pay Now" to complete your purchase.

6️⃣ You will receive an order confirmation via email once the payment is successful.

3. Is my credit card information secure?

Yes! Cherrycatshop uses Shopify's secure payment gateway with SSL encryption to protect your data. Your credit card information is never stored on our servers.

4. Why is my credit card payment failing?

If your payment is not going through, please check the following:

🔹 Ensure that your card details are entered correctly.

🔹 Make sure your card has sufficient balance.

🔹 Check if your bank has placed any restrictions on online purchases.

🔹 Contact your bank to verify if they have blocked the transaction.

If the issue persists, please contact our customer support at Ask@cherrycatshop.com.

5. Can I save my credit card details for future purchases?

Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.

6. Will I receive an invoice for my payment?

Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.

7. What should I do if I get charged but don’t receive an order confirmation?

If you were charged but didn’t receive an order confirmation within 30 minutes, please:

Check your spam/junk folder.

Contact Cherrycatshop customer support with your payment details for verification.

📧 Email: Ask@cherrycatshop.com

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