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EcoSmart ECO 27 Tankless Wa...

Brand: EcoSmart

Color: White

Features:

  • Endless on-Demand Hot Water; Consistent hot water when you need it that never runs out; Continuously monitored water temperature and controlled flow rates ensure efficiency and consistent performance within 1 degree of selected temperature
  • Save Space; EcoSmart tankless electric water heaters are 90% smaller than traditional tank heaters; may be installed on wall or at point of use; Dimensions 17 x 17 x 3.75 inches
  • Save Energy; EcoSmart tankless electric water heaters are 99% thermal energy efficient; Only heats water when called unlike a tank heater that maintains water temperature even when not being used. Save up to 50% in water heating costs according to the Department of Energy
  • EcoSmart ECO 27 Sizing; Refer to the sizing map. Requires 3x40 AMP Double Pole Breaker, 27-kilowatt tankless electric water heater ideal for providing hot water for whole home applications; provides between 2.7 and 6.5 gallons-per-minute depending on the inlet water temperature; refer to the sizing guide to select the proper solution
  • Warranty and Certifications; Limited Lifetime Warranty on electronics, exchanger and element; UL-499 certified; ETL Listed
  • Required Breaker Quantity: Three 40 Amp Double Pole
  • Recommended Electrical Panel: 200 Amps
  • NEVER run out of hot water with an ECOSMART tankless water heater.
  • Save up to 12 cubic feet of storage space.
  • Digital temperature control in 1-degree increments gives users complete control of hot water

Binding: Tools & Home Improvement

model number: ECO 27

Part Number: ECO27

Details: Product Description

Configured for cold climates or high flow rates. Well suited where incoming water temperature can drop below 45 F. For use in more demanding water usage applications. Self modulating flow sensor technology regulates the amount of energy required to heat the water needed. Digital temperature display showing the outlet water temperature setting. Uses (3) 9 KW standard Emerson electric heating elements with brass tops to prevent electrolysis. Copper heat exchanger. Automatic resettable thermostat. (3) 40 DP breakers required. 112A draw. Required wire: 3 sets 8 AWG. Pipe fitting: 3/4'' NPT. Energy efficiency: 99.8%. UL and CSA certified.Weight: 11 lb. It can provide between 2.7 and 6.5 gallons-per-minute depending on the inlet water temperature.

From the Manufacturer

This Smart Technology electric tankless water heater is configured for climates where incoming water temperature can reach as low as 37 degrees. The ECO 27 is capable of heating nearly 3 gallons per minute at this temperature. The ECO 27 is the largest electric tankless water heater available with Patented Self Modulating Technology. This model is well-suited for homes in the northern U.S., Canada, and in the southern U.S. for large Roman-style or Jacuzzi tubs that generally have more demanding water usage needs. Digital temperature control allows you to set your temperature in increments of 1 degree. Prior to purchase and installation please verify that this model is the right size for your hot water needs and electrical requirements.

EAN: 0762148098454

Package Dimensions: 20.0 x 19.9 x 6.5 inches

πŸ“¦ Shipping Policy

Thank you for shopping with us! We strive to provide you with the best shopping experience. Below are the details of our shipping policy:

🚚 Processing Time:

  • Orders are processed within 1-3 business days after payment confirmation.
  • Once your order is placed, we will purchase the item from our supplier and ship it directly to your address.

πŸ“… Shipping Time:

  • Standard Shipping: 7-14 business days.
  • Express Shipping: 7-9 business days (if available).
  • Some remote areas may experience longer shipping times.

πŸ’° Shipping Cost:

  • Shipping costs are calculated at checkout based on the destination and weight of the package.
  • Free shipping may be available for orders exceeding a specified amount (if applicable).

πŸ“¦ Tracking Information:

  • You will receive a confirmation email with tracking details once your order has been shipped.
  • Please note that tracking information may take 1-2 business days to update.

πŸ”„ Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy below:

βœ… Eligibility for Returns:

  • Returns are accepted only for defective or incorrectly shipped items.
  • Items must be returned within 30 days of delivery.
  • The item must be in its original condition, unused, and with all original packaging and accessories.

🚫 Non-Returnable Items:

  • Items that are not defective or incorrectly shipped are not eligible for return.
  • Certain items, such as personal care products, perishables, customized items, or digital products, are non-returnable.
  • Items marked as "Final Sale" cannot be returned.

πŸ”„ Return Process:

  1. Contact our customer service team with your order number and details of the item you wish to return.
  2. If the item meets the return criteria, we will provide return instructions and the return shipping address.

πŸ“¦ Return Shipping Costs:

  • Customers are responsible for return shipping costs for defective or incorrectly shipped items.

πŸ’΅ Refund Policy

βœ… Refund Eligibility:

  • Refunds will be issued once the returned item is received and inspected.
  • If the item is in its original condition, a full refund will be processed to your original payment method.

⏳ Refund Timeframe:

  • Refunds typically take 5-7 business days to process after the return is received.

⚠️ Partial Refunds:

  • Items that are returned damaged, missing parts, or not in their original condition may be eligible for a partial refund.

❌ Order Cancellations:

  • Orders can be canceled within 24 hours of placement. After this period, the order may already be in process and cannot be canceled.

πŸ” Defective or Incorrect Items:

  • If you receive a defective or incorrect item, please contact our customer service team immediately. We will provide a replacement or full refund.

πŸ“© Contact Us

If you have any questions about our Shipping, Return, or Refund policies, please contact us:

πŸ“§ Email: Ask@cherrycatshop.com
πŸ•’ Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

We appreciate your business and look forward to serving you again! πŸ’–

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3. What payment methods are available?

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3️⃣ Once shipped, you will receive a tracking number via email.

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2. Do I need an account to shop on Cherrycatshop?

No, you can check out as a guest. However, creating an account allows you to:

βœ… Track your orders easily.

βœ… Save your shipping details for faster checkout.

βœ… Receive exclusive deals and promotions.

3. How do I place my first order?

1️⃣ Browse products and add items to your cart.

2️⃣ Click "Checkout" and enter your shipping details.

3️⃣ Choose a payment method (Credit Card, PayPal, etc.).

4️⃣ Confirm your order and make the payment.

5️⃣ You’ll receive an order confirmation email with tracking details. 🚚

4. What payment methods are available?

Cherrycatshop accepts:

πŸ’³ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

πŸ’° PayPal, Apple Pay, Google Pay

πŸ”„ Other local payment options (if available)

5. How do I track my order?

1️⃣ Log in to your Cherrycatshop account.

2️⃣ Go to "My Orders" to view your order status.

3️⃣ Once shipped, you’ll receive a tracking number via email.

You can also track your order using the "Track My Order" section on our website.

6. What should I do if I need help?

If you have any issues, feel free to contact our customer support team:

πŸ“§ Email: Ask@cherrycatshop.com

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1. Is my personal and payment information safe on Cherrycatshop?

Yes! At Cherrycatshop, we prioritize your privacy and security. Our website is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information.

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When you make a payment, your credit card details are processed securely through Shopify’s Payment Gateway and are never stored on our servers. Shopify is PCI DSS Level 1 compliant, ensuring secure payment processing.

3. Does Cherrycatshop store my credit card information?

No, we do not store your credit card details. All transactions are securely processed through Shopify’s certified payment gateways to ensure maximum security.

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βœ… Never sharing your login credentials with anyone.

βœ… Ensuring that you are shopping on our official website: https://cherrycatshop.com.

βœ… Keeping your device and browser updated to the latest security standards.

5. What should I do if I suspect unauthorized activity on my account?

If you notice any suspicious activity on your Cherrycatshop account, please:

🚨 Change your password immediately.

🚨 Contact our customer support for assistance.

πŸ“§ Email: Ask@cherrycatshop.com

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1. What payment methods does Cherrycatshop accept?

Cherrycatshop accepts major credit cards, including:

βœ… Visa

βœ… MasterCard

βœ… American Express

βœ… Discover

We also support alternative payment methods like PayPal, Apple Pay, and Google Pay.

2. How do I pay with my credit card?

Follow these steps to complete your purchase using a credit card:

1️⃣ Add items to your cart and click "Checkout".

2️⃣ Enter your shipping details and select a delivery method.

3️⃣ Choose "Credit Card" as your payment option.

4️⃣ Enter your card details, including:

Cardholder's name

Card number

Expiry date

CVV (security code on the back of your card)

5️⃣ Click "Pay Now" to complete your purchase.

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3. Is my credit card information secure?

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4. Why is my credit card payment failing?

If your payment is not going through, please check the following:

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πŸ”Ή Contact your bank to verify if they have blocked the transaction.

If the issue persists, please contact our customer support at Ask@cherrycatshop.com.

5. Can I save my credit card details for future purchases?

Yes, Shopify allows you to securely save your payment details for faster checkout on your next order. You can manage saved payment methods under your account settings.

6. Will I receive an invoice for my payment?

Yes! Once your payment is successful, an order confirmation and invoice will be sent to your registered email.

7. What should I do if I get charged but don’t receive an order confirmation?

If you were charged but didn’t receive an order confirmation within 30 minutes, please:

βœ… Check your spam/junk folder.

βœ… Contact Cherrycatshop customer support with your payment details for verification.

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